Bancassurance

Today insurance companies are operated in a very competitive global financial services market, striving to sustain profitability and competitiveness.

With customers becoming more value conscious, the insurance sector is coming under great pressure to reduce costs while creating new and efficient distribution channels such as Bancassurance.

The Bancassurance portal is an advanced software enabling banks to offer insurance products, and to efficiently manage and monitor their sales and after sales processes. The portal allows the follow-up of related tasks such as collection, renewal, and cancellation.

Our solution also facilitates the discovery and follow-up on new leads spotted from the bank's database and that are viewed as potential customers for insurance products.

In addition to being a powerful customer relationship management (CRM) solution for an efficient retail sales culture, the portal is a competitive tool for increasing the sales since each sales person has a personalized follow up section. The solution allows the bank management to overview statistics by branch and by employee and provides knowledge management features to categorize and manage documents such as proposals and forms.

The portal allows the bank to set targets for its branches and insurance lines of business to be sold, and compares the real production made to the targets.

An efficient Bancassurance portal should enable bancassurance success factors: joint product offering while answering the bank’s vision, usage of the customer database, support of multiple sales channels, cost distribution management, assuring a quality service maintaining the bank trust and brand image, managing the customer one to one relationship etc.

Features:

• Contact Management
• Sales Cycle Management
• Online Policy Issuing
• Collection Management
• Campaign Management
• Knowledge Base Management
• Banks and Insurance Communication Modules
• Insurance Services Portal (Requests for Endorsements, Renewal, Claims, Other Requests)
• Security Setup
• Organizational Structure and Roles